LEGAL

Boho Souk® and its affiliates provide access to the bohosouk.co.uk website and sell our products to you subject to the terms and conditions set out on this page. Please read these conditions carefully before using the Boho Souk® Website. All content is copyright of Boho Souk or under an exclusive usage license by its suppliers. Boho Souk®, our brand mark and the term "Boho Souk" are registered trademarks of Boho Souk. All rights strictly reserved.

Bohosouk.co.uk is an online trading name for Boho Souk. By using the Boho Souk® Website, you signify your agreement to be bound by these conditions:

ITEM CONDITION

All Boho Souk products are photographed by ourselves. We try to match as much as possible the images with the products, however due to computer screen resolutions, colours may sometimes vary a little. If you need more information about the tone of the product, please contact us.

Our products being hand-crafted, they might show imperfections and irregularities making up their charm and uniqueness.

Besides, we have among others, vintage rugs in the Boho Souk collection. These pieces are not new and may, therefore, show signs of use and wear commensurate with age. We have provided accurate descriptions and imagery on individual pieces in the store but we can provide additional photos and condition descriptions for each item upon request if you are unsure.

PRODUCT SPECIFICATION

Boho Souk provides you with products information and specifications for guidance only, though we cannot take responsibility for any oversights.

RUGS PRIVATE VIEWING & CONTACT

If you like a rug and you are unsure about how it will fit your home, we will be happy to arrange a private viewing at your place whenever possible (London and surroundings).

Please do not hesitate to contact us via email at contact@bohosouk.co.uk at any time or by telephone +44 (0)7795842322 or +44 (0)7899410052 with any questions or information request.

SECURE ONLINE PAYMENT

We accept credit card, debit card, and Paypal payment online. Our web-transactions are securely hosted by Shopify. Payments can be submitted online using protocol 128 bit SSL (Secure Socket Layer), the strongest commercially available level of encryption. The private data of the Purchaser will be encrypted at all times whilst in transit over the Internet. The Purchaser should see a solid padlock in their browser status bar which indicates that the encryption is taking place. Goods will only be dispatched once payment has been received in full, and authorised online by MasterCard® SecureCode or Verified by Visa®, or by Paypal.

PRICE

All prices shown are inclusive of VAT, where applicable, at the current UK rate.

SHIPPING & DELIVERY

For full details please consult our Shipping & Delivery page.

EXCHANGES & RETURNS

For full details please consult our Exchanges and Returns page.

CANCELLATIONS

If you want to cancel your purchase, contact us as soon as you can. If your item has not been sent yet, your order will be cancelled and you will get a refund. Should your item be already on its way, please return the product within 14 days maximum, so we can refund you. However the cost of delivery will be in your charge and the original shipping charges will not be refunded.

INTERNATIONAL ONLINE ORDERS

For international online orders, we ship to all countries. Please contact us for delivery costs.
The purchaser may incur additional import duties and custom charges. These are levied at the port of ingress and are the responsibility of the purchaser.

MAILING LIST

If you have subscribed to our mailing list, you will need to confirm your subscription via the email link we send you. You can unsubscribe whenever you like. We only send you special offers and the latest news you may be interested in.

We do not share or sell your personal information to 3rd parties.

PRIVACY POLICY

Boho Souk will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation.

When you shop on this Website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information. We may also collect information about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website ("User Information"). We may collect this information even if you do not register with us. You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.

We use your information only for the following purposes:
Processing your orders;
For statistical or survey purposes to improve this Website and its services to you;
To serve website content and advertisements to you;
To administer this website;
If you consent, to notify you of products or offers that may be of interest to you.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

We use Cookies to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping basket at any time - if you do not accept Cookies you will be unable to use this Website.

Please check back frequently to see any updates or changes to our privacy policy.